The Managed XDR service for SME IT teams that want 24/7 security without extra strain
Managing security stretches your team’s time and focus. That ends here. CloudGuard’s PROTECT Managed XDR Service provides complete 24/7 coverage by automating threat detection and response, backed by our fully-fledged Security Operations Centre in the UK.
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IT teams in SMEs are overstretched. But why?
As an IT professional in an SME, you are fighting against a growing list of tasks, responsibilities and problems. Many of these are due to manual security processes. We know how daunting this can be.
Here are the biggest challenges that are limiting your team’s full potential.
You’re expected to manage security but without specialised know-how you often fall back on slower, manual processes. This increases your team’s workload and leaves systems vulnerable.
The traditional tools designed to protect your business can be complex. Expert knowledge and skills are hard to find. This creates extra manual effort that detracts from more critical tasks.
You know your business’ cybersecurity is essential. Tight budgets restrict your choices. This forces you to rely on outdated, manual processes that further strain your team and reduce morale.
Analysts are being bombarded with thousands of alerts daily. This leads to analyst burnout, alert fatigue and critical threats being overlooked.
You’re not alone in feeling this way. But there are solutions that can ease your load and help protect your business. Without breaking the bank.
CloudGuard’s PROTECT Managed XDR Service
Cybersecurity can feel overwhelming. Especially for overstretched IT teams in SMEs. Traditional approaches often rely on manual processes, leading to fatigue and gaps in coverage. PROTECT, our 24/7 Managed XDR (Extended Detection and Response) service, changes that narrative by putting automation at the core.
Your security can now scale effortlessly, detect threats earlier and respond faster.
AI-assisted triage and response
Fully managed MDR/XDR
Instant incident escalation and forensic support
Your AI Security Analyst
ANSEL works 24/7, so you don’t have to. They constantly protect your business from cyber threats, up to 90% faster than any human. No bragging. Just facts.
The PROTECT Managed XDR Platform
Improve your security posture with 24/7 threat monitoring, detection and response. All in one managed platform.
Connect your existing technology stack
Securing your technology stack is vital for your day-to-day operations. That’s why we integrate with hundreds of tools to support your business. Even if we don’t support a tool in your stack currently, we’ll develop the connector as part of your onboarding. Unified data. Real-time reporting. Frictionless integration.
CloudGuard’s PROTECT Managed XDR Service
What our Managed XDR service means for you
How the CloudGuard’s Managed XDR service works
Discover the key components that power CloudGuard PROTECT and our proactive cybersecurity approach. We efficiently ingest data from all your systems into our advanced SIEM platform. From there, our AI and automation engine orchestrates dynamic threat detection and response, all backed by our UK-based team of experts.
PROTECT Managed XDR walkthrough
Data ingestion – connect everything
The PROTECT Managed XDR service starts with a process called data ingestion, which involves collecting and importing data from various sources into a Security Information and Event Management (SIEM) system.
We chose Microsoft Sentinel as our combined SIEM and SOAR platform. Gartner rank Sentinel as a leader in their Magic Quadrant for SIEM, and its interoperability makes it a versatile tool for unifying cybersecurity data. We either deploy or optimise Microsoft Sentinel within your existing Microsoft tenant. Keeping your data where it belongs. Sentinel’s Data Connectors open to the door to ingestion.
Our Data Connector Packs set out gathering security event data from various sources, such as Microsoft 365, Active Directory, cloud environments, and custom applications. Our custom-built data connectors ensure seamless integration, allowing us to capture and ingest relevant security event data into Microsoft Sentinel for 24/7 analysis.
Save up to 30% on data consumption costs
Data ingestion into Microsoft Sentinel can quickly run up large bills if it’s deployed out-of-the-box or left unmanaged.
That’s where our cost optimisation layer comes in. This additional layer ensures that the data ingested into Microsoft Sentinel is efficiently managed to minimise unnecessary costs.
By fine-tuning data ingestion parameters and filtering out irrelevant data or metadata, we help you optimise your cybersecurity investment. This ensures that you only pay for the data that is essential for effective threat detection and response, maximising the value of your security operations.
Our PROTECT Managed XDR service also eliminates the need for costly investments in standalone security solutions, and the associated maintenance and management overheads.
Introducing GuardianAI
Now that your data is being ingested in the most efficient and cost-effective way, our PROTECT Managed XDR service is ready to guard your organisation. This begins with Ansel, our Virtual Security Analyst.
GuardianAI is our proprietary AI engine, continuously analysing security event data ingested into Microsoft Sentinel, identifying potential threats, and taking proactive measures to mitigate risks.
By combining advanced artificial intelligence with automation capabilities, the entire threat detection and response process is reduced from hours to seconds.
Handling threats – turning hours into minutes
Time is everything when there’s an active threat in your organisation. Every minute counts as the longer it’s left unchecked, the more damage it can cause. The process of handling a threat typically takes a human SOC Anlyst hours to intensive work, ANSEL follows a four-step process to handle any threats across your organisation in minutes.
Phase 0 – Detect
The detection phase involves GuardianAI consolidating threats from multiple sources in real-time. By analying your security event data, it identifies anomalies, suspicious activities, and potential threats across your digital infrastructure. This proactive approach enables us to detect security incidents at the earliest stages, minimising the impact on your organisation. Once an suspcious event has been detected, it’s handed over to ANSEL – our automated SOC Analyst.
Phase 1 – Enrich
Once a threat is detected, ANSEL enriches the security event data with additional contextual information. This enrichment process provides valuable insights into the nature and severity of the threat, enabling us to make informed decisions and prioritise response efforts effectively.
Phase 2 – Investigate
ANSEL conducts automated investigations using predefined rules, techniques, and investigation playbooks. By referring to the enriched security event data, ANSEL performs in-depth analysis to determine the root cause of the threat, identify any related indicators of compromise (IOCs), and assess the potential impact on your organisation.
Phase 3 – Remediate
In the remediation phase, ANSEL takes proactive measures to mitigate the identified threats. Drawing upon advanced decision criteria and automation capabilities, ANSEL executes predefined remediation actions to contain, neutralise, or eliminate the threat. This swift and automated response helps prevent security incidents from escalating and minimises the impact on your business’ operations.
If an alert falls outside of ANSEL’s prefined actions, it is automatically triaged to our Managed SOC team to provide that extra layer of human analysis and critical thinking.
Using threat intel to automatically enrich every incident
By integrating threat intelligence, industry insights, and signals data into our analysis, we enrich our understanding of the threat landscape for more informed decision-making. This multidimensional approach allows us to prioritise threats based on their relevance and severity, ensuring that our response efforts are focused where they matter most.
Threat intelligence integration
Our Managed XDR service incorporates leading threat intelligence feeds from industry-renowned providers such as Recorded Future, as well as our own proprietary threat intelligence sources. These feeds deliver real-time updates on emerging threats, vulnerabilities, and malicious actors, enriching our analysis and decision-making processes. By leveraging threat intelligence, we augment our detection capabilities, ensuring that even the most sophisticated threats are swiftly identified and neutralised.
Industry insights
In addition to threat intelligence feeds, we gather industry-specific insights tailored to your organisation’s context. Whether you operate in financial services, healthcare, or other sectors, our Managed XDR service takes into account the unique challenges and threat landscapes relevant to your industry. These insights provide valuable context for threat analysis and prioritisation, enabling us to focus on mitigating risks that pose the greatest impact to your business operations.
Signals data integration
Our approach extends beyond traditional threat intelligence sources to include signals data from various monitoring sources, including the dark web and other online channels. Our dedicated threat ops team continuously monitors these signals for indicators of potential threats, such as compromised credentials, data breaches, and emerging attack vectors. By integrating signals data into our analysis, we improve our ability to detect and respond to emerging threats proactively.
Continuous improvement
By using the latest threat intelligence, industry insights, and signals data, we able to stay ahead of the curve. This ensures you’re protected against emerging cyber threats, both now and in the future.
24/7 UK Managed SOC – human and artificial intelligence combined
The Managed SOC element of our service blends human expertise with advanced, AI-driven capabilities.
Based in the UK, our 24/7 Managed SOC team have plenty of experience in identifying, analysing, and responding to security incidents. While GuardianAI and ANSEL play a pivotal role in threat detection and initial incident response, our Managed SOC team adds a critical layer of human intelligence and judgment to the process.
When security incidents are triaged to the SOC, our analysts use their deep understanding of your organisation’s environment, industry-specific threats, and regulatory requirements to contextualise and prioritise alerts effectively.
They collaborate closely with ANSEL, validating alerts, conducting further investigation if needed, and making informed decisions about the appropriate course of action. This human-machine partnership enables us to strike the optimal balance between automation and human intervention, ensuring that each security incident is addressed with the right level of scrutiny and expertise.
By combining the speed and scalability of ANSEL with the nuanced decision-making and contextual understanding of human analysts, our Managed SOC element ensures protection against even the most sophisticated cyber threats.
You’ll be up and running in under an hour
Deploying our PROTECT Managed XDR service is a streamlined process. This is designed to minimise disruption to your operations while maximising the speed of implementation.
We follow best practices, and reference architectures, to ensure seamless integration within your existing environment. Our in-house automated deployment tool launches the service within your Microsoft tenant in under an hour, allowing you to quickly realise the benefits of improved cybersecurity protection.
We take a custodial approach to your tenant, ensuring that your data remains secure and confidential at all times. With strict RBAC (Role-Based Access Control) controls in place, you can trust that only authorised personnel have access to sensitive information.
Our goal is to provide a hassle-free deployment experience that helps your organisation to strengthen its security posture without sacrificing productivity or efficiency.
The CloudGuard MXDR Dashboard provides you with real-time visibility into your security posture, automation metrics, and actionable insights.
- Total alerts
- Data Connector activity
- Automation impact – time saved through automation
- Alerts by severity
- Tickets awaiting your feedback
- Data consumption
Accessible 24/7, the dashboard helps you to monitor security events, track remediation activities, and assess your overall cybersecurity posture at a glance. The intuitive interface helps you stay informed, make data-driven decisions, and collaborate effectively with our team to strengthen your defences.
From Manual to Automated: CloudGuard Automates 98% of Amazon Filters’ Threat Responses
The automation and proactive threat detection have not only strengthened our security posture but also saved us time and resources. With CloudGuard as our security partner, we feel confident in our ability to navigate the evolving threat landscape and protect our business effectively.
Outcomes that make a positive difference
Your business faces mounting challenges. There’s persistent threat actors, complex data streams from unconnected security systems, and a cyber skills shortage. Attack surfaces are bigger than ever before with threats coming at you from every angle. The financial, operational and reputational risks are also greater.
Thankfully, Our Managed XDR service instantly transforms your security operations, helping you overcome these challenges and taking things to the next level.
Our combination of AI, automation and humans eliminates the steep learning curve normally required to run cybersecurity services, and reduces the need for you to hire difficult-to-find cyber skills.
According to Microsoft, Sentinel is 48% less expensive to deploy than traditional security platforms. Further reduce costs by leveraging our automation expertise and remove the costly manual footprint.
Traditional cybersecurity services are complex. Our managed XDR service isn’t. We connect all your business’ security data, analyse it, and configure it into easily digestible, actionable dashboards.
Our MXDR service can grow and scale with your business, meaning that you’re always going to be protected. Our Guardians are constantly writing new scripts, automations and improvements.
With fully integrated threat intelligence data feeds as standard, you’ll be instantly proactively protected against a wider range of devious threats compared to traditional cybersecurity solutions.
Our seamless, automated deployment means you can be up and running in just 20 minutes. We then go on our learning journey to maximise your protection, improve your responses and strengthen your security posture.
Introducing the power of automation means we can rapidly respond to any incidents. Alerts are enriched, triaged, investigated and actioned within minutes. Less time means less risk of lasting damage.
Artificial intelligence is hunting and detecting threats, automation is leading incident response, and human experts are problem-solving. With all that taken care of, you can focus on your business.
Frequently Asked Questions
What is a Managed XDR service?
Managed XDR (eXtended Detection and Response or MXDR) is an advanced security service that integrates data from various sources such as cloud, email, infrastructure, and more to detect and respond to cyber threats in real time. With PROTECT, our 24/7 monitoring and automated response ensure your business is always protected, while our UK-based experts step in when human oversight is needed.
How does automation help my IT team?
Cybersecurity automation with PROTECT takes over repetitive and time-consuming security tasks, like threat detection and routine responses. This frees your IT team from manual workloads, reducing fatigue and giving them time to focus on more strategic initiatives, without sacrificing security.
What types of data sources can PROTECT connect to?
PROTECT Managed XDR integrates with a wide range of data sources including email, cloud platforms, on-prem infrastructure, applications, and operational technology (OT). This provides complete visibility across your organisation, allowing us to detect threats no matter where they originate.
What if our company already has security tools in place?
No problem. PROTECT seamlessly integrates with your existing security tools and infrastructure. Whether you use out-of-the-box solutions or custom connectors, we work with what you already have to improve your security operations without any disruption.
Will PROTECT overwhelm us with alerts?
No. One of the key benefits of our PROTECT Managed XDR service is reducing alert fatigue. Our automation engine, Ansel, filters and prioritises alerts, so you only see the most critical threats that need your attention. We handle the noise, so your team can focus on real risks.
Further reading
How does PROTECT help us detect threats earlier?
With 24/7 monitoring, real-time data ingestion, and threat intelligence integration, PROTECT identifies risks and vulnerabilities as soon as they emerge. Our automated detection means faster response times, minimising the impact of threats before they escalate into serious incidents.
Can PROTECT scale as my business grows?
Absolutely. One of PROTECT’s core strengths is its ability to scale automatically as your business grows. Whether you’re adding new systems, users, or expanding into new areas, PROTECT adapts to your changing needs without requiring additional manpower or resources.
How is PROTECT different from other managed services?
PROTECT stands out with its automation-first approach, backed by human expertise from a UK-based SOC. Unlike other services, we provide proactive threat detection, seamless integration, a named Customer Success Manager, a real-time dashboard and additional support like monthly reporting and quarterly CISO reviews. This gives you comprehensive protection without the complexity.
What support do we get if there's an incident?
In the event of an incident, our UK-based SOC (Security Operations Centre) is ready to step in. You’ll have 24/7 incident response support, meaning threats are contained and remediated quickly. Our team is on-hand to ensure business continuity and minimise disruption. We also have our Incident Response Planning (IRP) services to help you create more effective internal responses and TableTop Exercises (TTX) to thoroughly test and improve your procedures.
What level of visibility do we get into our security?
With PROTECT, you gain access to a unified security dashboard where you can see everything in one place. From real-time alerts to in-depth reports, you’ll have full visibility into your security landscape across all connected data sources, giving you control and confidence.
Request a demo to learn how we can improve your security operations.
Complete the form to request a demo of CloudGuard’s PROTECT Managed XDR Services.