Warda Duale joins as Head of Alliances and Customer Experience
Manchester, UK. 20 February 2024 – CloudGuard, a leading provider of AI-powered cybersecurity solutions, is excited to announce the appointment of Warda Duale as Head of Alliances and Customer Experience. In her new role, Warda will spearhead the development of strategic partnerships, and customer success initiatives, further enhancing CloudGuard’s mission to deliver unparalleled service and value to its clients.
Warda Duale brings a wealth of experience in cybersecurity and customer relationship management, having previously played a pivotal role at Tiberium (now Ontinue), where she was instrumental in building robust customer success processes and nurturing long-term client relationships.
Warda’s role in accelerating CloudGuard’s partnership with Microsoft is crucial. With her vast industry experience and strategic approach, Warda will work to strengthen collaborations between CloudGuard and Microsoft. The goal is to provide customers with better value and smoother experiences, ultimately fuelling growth and innovation in cybersecurity.
Expressing his enthusiasm for the new addition to the team, CloudGuard’s CEO, Matt Lovell, stated:
“Warda brings significant cybersecurity experience to enhance customer onboarding and partnerships, continual improvement, and actionable insights to our ever-evolving automation journey. She will add amazing ideas, strengths, leadership and technical capabilities to our senior team – helping us to deliver better, faster customer experiences.”
Javid Khan, CloudGuard’s CTO, echoed this, as the company strives to provide the best possible experience.
“Our number one priority is our customers. Warda is an exciting addition to the Guardian team, helping to champion new onboarding concepts, developing our partnerships, and taking CloudGuard to next phase our journey.”
Warda Duale’s appointment comes at a critical juncture for CloudGuard as the company continues to expand its footprint in the cybersecurity market. With her proven track record and strategic vision, Warda is poised to drive innovation and excellence in alliances and customer experience, further solidifying CloudGuard’s position as a trusted cybersecurity partner.
“I am thrilled to join CloudGuard and contribute to its mission of safeguarding organisations in an increasingly complex threat landscape,” Warda Duale remarked. “I am particularly excited about the opportunity to build meaningful alliances and elevate the customer experience to new heights. Together with the talented team at CloudGuard, I look forward to delivering exceptional value and service to our clients.”
About CloudGuard
CloudGuard is a cybersecurity managed services provider that uses a combination of artificial and human intelligence to proactively hunt and remediate threats across on premise and public cloud platforms. CloudGuard’s disruptive approach combines Artificial Intelligence (AI) and Automation to provide a modern, intelligent Security Operations Centre (SOC) based on proactivity, prevention, and real-time responsiveness.
