[vc_row height=”medium” us_bg_image_source=”media” us_bg_image=”14184″ us_bg_pos=”bottom right” us_bg_repeat=”no-repeat” us_bg_overlay_color=”rgba(16,19,58,0.9)”][vc_column width=”1/1″][vc_row_inner css=”%7B%22default%22%3A%7B%22padding-left%22%3A%2215%25%22%2C%22padding-right%22%3A%2215%25%22%7D%2C%22laptops%22%3A%7B%22padding-left%22%3A%22%22%2C%22padding-right%22%3A%22%22%7D%2C%22tablets%22%3A%7B%22padding-left%22%3A%22%22%2C%22padding-right%22%3A%22%22%7D%2C%22mobiles%22%3A%7B%22padding-left%22%3A%22%22%2C%22padding-right%22%3A%22%22%7D%7D”][vc_column_inner width=”1/1″][vc_column_text css=”%7B%22default%22%3A%7B%22text-align%22%3A%22center%22%7D%7D”]
Frequently Asked Questions: FAQ
[/vc_column_text][us_separator size=”small”][vc_column_text css=”%7B%22default%22%3A%7B%22text-align%22%3A%22center%22%2C%22padding-left%22%3A%2210%25%22%2C%22padding-right%22%3A%2210%25%22%7D%2C%22laptops%22%3A%7B%22padding-left%22%3A%22%22%2C%22padding-right%22%3A%22%22%7D%2C%22tablets%22%3A%7B%22padding-left%22%3A%22%22%2C%22padding-right%22%3A%22%22%7D%2C%22mobiles%22%3A%7B%22padding-left%22%3A%22%22%2C%22padding-right%22%3A%22%22%7D%7D”]Got questions? We’ve got you covered. Here are the answers to the things people ask us most often.[/vc_column_text][us_separator][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]
CloudGuard Command Center
[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_tta_accordion][vc_tta_section title=”1. What is the CloudGuard Command Center?” tab_link=”%7B%22url%22%3A%22%22%7D”][vc_column_text]The CloudGuard Command Center is your unified dashboard for PROTECT & PROTECT+ customers. It provides all the key widgets and insights you need at a glance, including overall security score, ticket status, automation impact and event triage. It’s designed so you never need to log into Microsoft Sentinel or Jira to understand your security posture.[/vc_column_text][/vc_tta_section][vc_tta_section title=”2. How does the Command Center handle alerts and tickets?” tab_link=”%7B%22url%22%3A%22%22%7D”][vc_column_text]All tickets from Jira are automatically pulled into the Command Center. They are displayed by severity and can be filtered (e.g., highs, mediums, lows). You can click into any ticket to see details, add comments, and update Jira directly from within the Command Center, no need to log into Jira separately.[/vc_column_text][/vc_tta_section][vc_tta_section title=”3. What reporting features are available?” tab_link=”%7B%22url%22%3A%22%22%7D”][vc_column_text]You can generate reports directly from the Command Center. Reports include:
• A snapshot of your key widgets (scores, automation impact, etc.)
• A detailed list of tickets (e.g., all high-severity tickets in a timeframe)
• Reports are exported as PDFs that can be used for board-level or executive updates.
• The time period is customisable so you can pick the dates that suit you best[/vc_column_text][/vc_tta_section][/vc_tta_accordion][us_separator][us_btn label=”View Full FAQ” link=”%7B%22url%22%3A%22https%3A%2F%2Fcloudguard.ai%2Ffaq%2Fcommand-center%2F%22%7D”][/vc_column][/vc_row][vc_row color_scheme=”alternate”][vc_column width=”1/1″][vc_column_text]
Still have questions?
Submit your question, and a member of the team will get back to you as soon as possible.[/vc_column_text]